Introduction

With AI-powered text messaging, businesses can send automatic follow-ups, confirmations, and reminders to customers, ensuring clear communication and reducing missed appointments.

How It Works

  1. Call Follow-Ups – After a call, the AI sends a text message with additional details, such as links to services or payment options.
  2. Appointment Confirmations & Reminders – Customers receive instant confirmations and reminders before their scheduled appointment.
  3. Custom Messages for Specific Queries – Tailor messages based on customer interactions (e.g., special promotions, thank-you messages).

Customization Options

  • Personalized Templates – Add customer names, appointment details, and business branding.
  • Adjust Timing & Frequency – Control when messages are sent (e.g., immediately after a call or a day before an appointment).
  • Enable or Disable Message Types – Choose which types of automated messages are sent.

Benefits

  • Reduced No-Shows: Customers receive reminders, improving attendance rates.
  • Enhanced Customer Experience: Clear and professional communication builds trust.
  • Saves Time for Staff: No need for manual follow-ups or reminder calls.