Introduction

If your AI Phone Assistant displays error messages, understanding their meaning can help you resolve issues quickly.

Common AI Error Messages & Fixes

  1. "Unable to Answer Call"

    • Cause: Internet or phone system issue.
    • Fix: Check internet connection and phone service provider status.

  2. "Invalid Business Hours"

    • Cause: Operating hours not set correctly.
    • Fix: Update business hours with a support ticket.

  3. "SMS Delivery Failed"

    • Cause: Carrier restrictions or incorrect customer number.
    • Fix: Verify phone number format and message settings.

  4. "AI Response Not Recognized"

    • Cause: The AI could not process the request.
    • Fix: Review and refine custom responses for clarity.