Introduction
Tracking AI call data and analytics provides valuable insights into customer behavior and business performance.
How to Access AI Analytics & Reports
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Sign in to Your AI Dashboard
- Navigate to the "Google Sheets" Link.
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View Call Volume & Customer Trends
- Check the number of calls, peak hours, and common inquiries.
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Monitor AI Response Accuracy
- Identify areas where AI needs improvement based on feedback.
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Export Reports for Business Planning
- Download call logs and analytics for further analysis.
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Use Insights to Improve AI Responses
- Adjust responses and settings based on customer trends.
Benefits
- Identifies Frequently Asked Customer Questions
- Helps Optimize AI Assistant Performance
- Provides Data-Driven Decision Making